About Shopping at DERSHOP

= Method of Payment =
PayPal and Bank Transfer (Bank of Tokyo-Mitsubishi UFJ) can be used.
(Bank Transfer is available only among Japanese bank accounts.)
After confirming your order, we will automatically send you an email with our bank account number from dershop@dogearrecords.com.

If you are paying via PayPal, you could log in to your PayPal account to complete the payment right away.
If you are paying via bank transfer, please transfer the correct amount to the bank account noted on the email within two weeks from the mail arrival.
* The transfer fee will be charged to the applicant.


= Product Delivery Date =
The products will be sent within two weeks after the payment is confirmed.


= Notes =
* Click thumbnails to enlarge the image.

* Cancellation or changing quantities are not available after you confirmed your order.
* Cancellation, changing quantities or refunds are not available after you confirmed your payment.
* Returning or exchanging goods are not accepted after the commodity arrives unless the the goods are defective.
* If there is a defective product, please email to dershop@dogearrecords.com within seven days from the commodity arrives.
* Exchanging defective products is unavailable after the 7th day from its arrival.
* The products will be sent to the given address. If there is a change of the address, after confirming the order, please email us to dershop@dogearrecords.com within 7 days.
* Please check there is no mistake in amount of money before you make your payment. If the amount of money transfered is incorrect, we may refund your payment. (transfer fee will not be included to the refund.)

* The delivery method will be either LETTERPACK or EMS only. (See "The carriage of goods" below for more information.)

* Specifying delivery date can not be accepted.
* The product might be returned to us if the consignee is absent at the time of delivery. In that case, we might need to ask you to pay the shipping fee again to ship the product again. If you recieve a delivery status notification, please contact the courier company as soon as possible.

* The product will be shipped within 2 weeks after the payment is confirmed.
* Please note that the products may take time to arrive due to shortage of products or production status.


If there is any question, please contact us to the address below:
dershop@dogearrecords.com
(Please note your name and email address.)

Thank you for shopping with us!

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The carriage of goods

The carriage will be uniformly 510 yen if your mailing address is in Japan.
(It will be sent via LETTERPACK 510)

LETTERPACK
http://www.post.japanpost.jp/service/letterpack/index_en.html


For mailing overseas, EMS (Express Mail Service) is also available.
Please see below for the fees associated. (It will be sent from Japan.)
http://www.post.japanpost.jp/int/ems/index_en.html

EMS Rates
(Japanese) http://www.post.japanpost.jp/int/charge/list/ems_all.html
(English) http://www.post.japanpost.jp/int/charge/list/ems_all_en.html
*The approximate weight: 2 CDs = about 200g.
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*About shopping at DERSHOP